Resource Expertise: Custom VIP+ Assessment Surpasses Goals, Saves Millions

We developed a dedicated on-site team to focus on Little Tikes’ order fulfillment, retention, and employee engagement efforts. Relocating order fulfillment from a branch to the Little Tikes site streamlined processes and empowered our team to fill orders efficiently. Best of all, we found an opportunity for $600,000 in tax savings for the client, greatly minimizing the overall cost of the program.

Our unique program essentially eliminated the need for additional agency partners. With only one agency team on site, associates and supervisors had consistent and streamlined experiences, support, and benefits across all shifts. This also dramatically simplified the process of implementing retention initiatives.

Our team leveraged regional wage data to determine competitive pay rates for the market and successfully increased the placement pay rate by $4/hr. We also made strategic recommendations for sign-on bonuses to boost both new hires and retention.

To maximize interview traffic during the hiring phase, we developed an aggressive strategy for improving Little Tikes’ perceived reputation, leveraging online reviews, a heavy referral push, and traditional advertising. Our team also engaged in community outreach opportunities, including job fairs.

To capitalize on the Spanish-speaking talent in the area, we implemented new roles for Spanish speakers and hired translators for teams to improve retention. Additionally, our team developed a recommendation for adding a third shift to boost productivity and broaden the appeal to candidates who prefer working nights.

Our team developed a wide range of associate perks aimed at improving retention and boosting employee satisfaction, including raffles, family celebrations, and vaccine vans.